Stupid bollocks ISP gets fist in arse

anarres · 28-06-2005, 16:14

Not a nice image, but it's not meant to be.

The ISP that holds our domains has let us down with a disgraceful service, as you will know if you tried to access the site earlier today...

Not only were they unable to provide information about how long the lookup servers would be down, but they were also unable to provide me with any information on what the error actually was.

Please note that this is NOT the same ISP as the one we get the webspace (well, dedicated server) from. Also this ISP will NOT be providing us with services anymore, once we move our domains somewhere else (which could take up to 2 weeks).

BTW, the thread title is a homage to the company that takes 1 hour to answer my call, every 2 mins reminding me:

"You are number 11 in the queue"
"You are number 11 in the queue"
"You are number 10 in the queue"
"You are number 10 in the queue"
"You are number 9 in the queue"
"You are number 9 in the queue"
"You are number 8 in the queue"
"You are number 8 in the queue"
"You are number 8 in the queue"
"You are number 7 in the queue"
"You are number 7 in the queue"
"You are number 7 in the queue"
"You are number 6 in the queue"
"You are number 6 in the queue"
"You are number 5 in the queue"
"You are number 4 in the queue"
"You are number 4 in the queue"
"You are number 3 in the queue"
"You are number 3 in the queue"
"You are number 2 in the queue"
"You are number 1 in the queue"
"You are number 1 in the queue"
"You are number 1 in the queue"
"You are number 1 in the queue"

THEY EITHER TAKE 20 MINS A CALL OR THEY HAVE 1 PERSON DEALING WITH ALL THEIR SUPPORT CALLS!!!!!!!!!!

digger760 · 28-06-2005, 16:19

I did not have any problems with access, but a few other people told me they could access the site. I guess i was the only one:

70.06KB

Shabbaman · 29-06-2005, 09:20

Site was down for me again yesterday late in the evening.

Beam · 29-06-2005, 09:25

Send an e-mail to anar last night I got this stupid login thing again.

(not anar, the ISP)

digger760 · 29-06-2005, 10:22

I am curious as to what this "stupid login" thing is the people refer to. Is it a pop-up window? Is somebody trying to Phish our user names and passwords?

Darkness · 29-06-2005, 11:25

Quote:

quote:Originally posted by digger760

I am curious as to what this "stupid login" thing is the people refer to. Is it a pop-up window? Is somebody trying to Phish our user names and passwords?

it was a pop-up window for me...

ProPain · 29-06-2005, 11:48

Quote:

quote:Originally posted by Beam

Send an e-mail to anar last night I got this stupid login thing again.

(not anar, the ISP)

NOt sure if I understand this correctly, did you send ana or the ISP???

If you send the ISP: PLEASE DONT DO THIS!!!

I rent a server from the ISP and we're responsible for our own support. It would be greatly appreciated if you do not contact the ISP because:
- they're not allowed to change server settings.
- should they mistake you for someone who's representing me/my company and provide support, they will bill me for it.

If you have any issues, mail me or ana.

Thanks. PP

DrAlimentado · 29-06-2005, 11:57

yeah well I bet 10 euros that Beam meant the hammer is for the isp, unlike the email - which was for anarres.

grammer hammer

ProPain · 29-06-2005, 11:58

I understand now! So just ignore my post Beam.

anarres · 29-06-2005, 12:45

Thanks for the email Beam - I didn't replay at the time cos I was trying to fix the server and not drop out of the poker tourney I was in (heh, I placed eventually).

This thread was initally about the DNS error, which was causing the site not to load at all (no response). This will be permanently fixed very soon.

The other error (log in box) is dealt with in another thread (also fixed).

28-06-2005, 16:14	#1
anarres anarchist butcher Join Date: Mar 2003 Location: United States of Whatever. Posts: 4,677	Stupid bollocks ISP gets fist in arse Not a nice image, but it's not meant to be. The ISP that holds our domains has let us down with a disgraceful service, as you will know if you tried to access the site earlier today... Not only were they unable to provide information about how long the lookup servers would be down, but they were also unable to provide me with any information on what the error actually was. Please note that this is NOT the same ISP as the one we get the webspace (well, dedicated server) from. Also this ISP will NOT be providing us with services anymore, once we move our domains somewhere else (which could take up to 2 weeks). BTW, the thread title is a homage to the company that takes 1 hour to answer my call, every 2 mins reminding me: "You are number 11 in the queue" "You are number 11 in the queue" "You are number 10 in the queue" "You are number 10 in the queue" "You are number 9 in the queue" "You are number 9 in the queue" "You are number 8 in the queue" "You are number 8 in the queue" "You are number 8 in the queue" "You are number 7 in the queue" "You are number 7 in the queue" "You are number 7 in the queue" "You are number 6 in the queue" "You are number 6 in the queue" "You are number 5 in the queue" "You are number 4 in the queue" "You are number 4 in the queue" "You are number 3 in the queue" "You are number 3 in the queue" "You are number 2 in the queue" "You are number 1 in the queue" "You are number 1 in the queue" "You are number 1 in the queue" "You are number 1 in the queue" THEY EITHER TAKE 20 MINS A CALL OR THEY HAVE 1 PERSON DEALING WITH ALL THEIR SUPPORT CALLS!!!!!!!!!! __________________ <b>Calculate the probability of culture flips: Flip Calc</b>

29-06-2005, 09:20	#3
Shabbaman Administrator Join Date: Mar 2003 Location: Costa La Haya Posts: 8,494	Site was down for me again yesterday late in the evening. __________________ "Our spam is backed with COMETS!"

29-06-2005, 09:25	#4
Beam c00l b33r Join Date: Nov 2003 Location: Beat 'm up Scotty!. Lives in the Lands that are Nether. Posts: 5,094	Send an e-mail to anar last night I got this stupid login thing again. (not anar, the ISP) __________________ That was a pretty good gamble. -- Scotty, The Galileo Seven, stardate 2821.5, Episode 14 Linux never looked this good!

29-06-2005, 11:57	#8
DrAlimentado Moderator Join Date: Apr 2003 Location: the cookie jar. Posts: 1,568	yeah well I bet 10 euros that Beam meant the hammer is for the isp, unlike the email - which was for anarres. grammer hammer __________________ <font color=\"red\">sign up for the best game on the forum</font id=\"red\"> <font color=\"green\">My Army</font id=\"green\"> <font color=\"green\">Help my orcs to prosper</font id=\"green\"> MapTweaker Utility beta (copy/paste/resize biq files)

29-06-2005, 11:58	#9
ProPain Customized Admin :) Join Date: Mar 2003 Location: sailing the seas of cheese. Posts: 5,852	I understand now! So just ignore my post Beam. __________________ I fed my Dog the American Dream Well, he rolled over and he started to scream He said, I dig the taste of salt but it don't keep me alive yeah, yeah

28-06-2005, 16:19	#2
digger760 King Join Date: Apr 2003 Location: The Fake Dog Poo Factory. Posts: 1,887	I did not have any problems with access, but a few other people told me they could access the site. I guess i was the only one: 70.06KB

29-06-2005, 10:22	#5
digger760 King Join Date: Apr 2003 Location: The Fake Dog Poo Factory. Posts: 1,887	I am curious as to what this "stupid login" thing is the people refer to. Is it a pop-up window? Is somebody trying to Phish our user names and passwords?

29-06-2005, 12:45	#10
anarres anarchist butcher Join Date: Mar 2003 Location: United States of Whatever. Posts: 4,677	Thanks for the email Beam - I didn't replay at the time cos I was trying to fix the server and not drop out of the poker tourney I was in (heh, I placed eventually). This thread was initally about the DNS error, which was causing the site not to load at all (no response). This will be permanently fixed very soon. The other error (log in box) is dealt with in another thread (also fixed). __________________ <b>Calculate the probability of culture flips: Flip Calc</b>