10-02-2005, 21:54 | #11 |
Nebuchadnezzar II
Join Date: Apr 2004
Location: Glover Park
Posts: 4,459
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Good luck with the struggle! Seems like an adventurous affair you are having with ntl!
This kind of situation will not be possible in US (Texas) because most of the service agreements do not generally allow for these things. Usually, the ISP will record the call with customer permission and support people get fired if they are rude or if they lie openly.
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Cujusvis hominis est errare; nullius, nisi insipientis in errore perseverare Ciceron (Marcus Tullius) |