Quote:
quote...)understood that I knew what a mouse was(...)
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Your knowledge is overwhelming...
Seriously though - those engineers are terribly arrogant. I had to talk to a Telenor engineer on the web when their supportline for adsl was "down". Which was peculiar, because the supportline was down because they were fixing a general problem with people not being able to connect with their dsl modems. Anyway - I was setting up my father's G4 for wireless access. Having never done wireless before, and never touched a mac - I asked him a bit about what to configure. He treated me like I didnt know up and down on a computer. Terribly annoying.